Frequently asked questions
What are digitally extended places?
Digitally extended places connect the real with the digital world. They send you varied information which are available only in this very place.
Why would Plaxxt be useful to me?
The possibilities are endless. With Plaxxt you get vouchers and discounts, exclusive offers, product information, details about bus and railway services, details about sightseeing attractions and more. Additionally, you can use a number of extra services, for example indoor navigation, depending on where you are at the moment.
How does Plaxxt work?
The app scans the surroundings for so-called beacons, small bluetooth senders, which send signals just like lighthouses. Beacons are already installed discretely in many buildings und linked to information which is specific for that place. As soon as Plaxxt detects some of the beacons, you will receive a push notification and you will be presented the place-specific content.
Which devices are compatible?
Plaxxt works on all devices with Bluetooth Low Energy (BLE) with Android 4.3 or newer and iOS 8 or newer.
Which effect does Plaxxt have on my battery consumption?
Our technology is based on Bluetooth Low Energy (Bluetooth LE). Compared to data transmission with classical Bluetooth, only a fraction of energy is required.
How big is the data which is downloaded from the Internet?
Typically, not more than a picture (200 - 300 kB) which you open using WhatsApp or Instagram. Additionally, the app doesn’t download the contents each time. Rather, it checks if the content has got updated since your last visit. Of course you can decide if the app downloads the newest information automatically or only on demand. In this way we reduce the download size and minimize your data usage.
What about my privacy?
Beacons are not a security risk, because they don’t actually connect to your smartphone. They simply broadcast their unique name for everyone who listens, just like a lighthouse. It doesn’t even matter how many users receive this signal at a time. Plaxxt connects to the Cloud to download the supplied information and shows it on your device - just like a website. Along this, we gather some anonymous statistic data, but they are not related to your person in any way.
Can I turn off the notifications just for some specific places?
Yes. If you are not interested in a place, you can ignore it. Since then, this place will not show up on your smartphone any more. Of course, you can undo this step at any time.